Privacy Policy

Please ensure that this Privacy Policy is perused by you before availing any services from Diamond Tutorials. This Privacy policy is of the services made available on this site and it’s Mobile Application available on Google Play. This Privacy Policy shall be updated from time to time, please keep reviewing the Policy. The App or Website on which the services are availed may together be referred to for convenience as the “Platform”.  

By viewing this Platform, you agree to be bound by the terms of this Privacy Policy.

By using this Platform and/or by providing your information, you consent to the collection and use of the information. You disclose on our website in accordance with this Policy, including but not limited to your consent for sharing your information as per this Privacy Policy. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, under what circumstances we disclose it and how we use it. If You do not agree for the forgoing, please do not continue to use or access our website.

1. We collect certain personal identification information about you to help us in serving you better. The information collected by us is of the following nature:

Name, Telephone Number, gender, Email Address, User uploaded photo and Ids, College/ Institution details and location, Service address, Other information about the service address which you give us, Information about your device, Network information, your IP address.

Any other personal information which you give us in connection while booking a service or is relevant to customer surveys and/or offers.

2. Information provided during Registration to create a profile and use this Website and services, you may be asked to provide the following information: your name, your username, password, email address, the speciality in which you practice or intend to practice.

3. We also provide an option to register using Facebook. If you select this option, you allow us to access your profile information including the list of your friends. Please note that if you register to the Platform through Facebook, you shall be subject to the Terms & Conditions and Privacy Policy of Facebook.

4. We will store your username, country and specialty on an unencrypted server. Your password is cryptographically hashed and your email address is encrypted. These information elements are referred to collectively as your “Personal User Information.” We collect and hold this information for the purpose of administering your use of the Application.

5. You are solely responsible for;

5.1. Maintaining the strict confidentiality of your personal user information, not allowing another person to use it to access the Services and ensuring that the information submitted by you complies with our terms and conditions.

5.2. Ensuring that the information provided by you is correct and updated from time to time.

5.3. Any and all damages or losses that may be incurred or suffered as a result of any activities that occur in your Account

6. Diamond Tutorials is not and shall not be liable for any harm arising from or relating to the theft of your personal user information that is under your control e.g. disclosure of your personal user information, or the use of your personal user information by another person or entity.

7. You may choose not to provide us with any personal information or information as required to provide any services. If we do not receive information required, we may choose not to provide you with such service. Service shall have the meaning attributed to the phrase in the Terms of Use.

8. On our websites, we use data collection devices such as "cookies" on certain pages to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". You are always free to decline our cookies if Your browser permits, although in that case you may not be able to use certain features on the websites. 

9. Sharing of Personal Information

1. We may share your information with payment service providers, regulatory authorities, and third-party agencies in the event of any request from such authorities. We, and Third-Parties with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, “flash cookies” and similar files or technologies to collect and store information in respect to your use of the Platforms and Services, and Third-Party websites. Most browsers are set to automatically allow cookies. Please note it may be possible to disable some (but not all) cookies through your device or browser settings but doing so may interfere with certain functionalities of the Platforms and consequently, the Services. Major browsers provide users with various options when it comes to cookies. Users can usually set their browsers to block all Third-Party cookies (which are those set by Third-Party companies collecting information on websites operated by other companies), block all cookies (including first-party cookies such as the ones we use to collect search activity information about users), or block specific cookies.
2. We may disclose Your personal information if required to do so by law or in the good faith and belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our customers or the general public.
3. We do not disclose personal information about identifiable individuals but we may make use of the information we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.
4. If you choose to subscribe to any Diamond Tutorials (DT) plan you may be required to upload a copy of a valid government issued identification document to allow access to the Platform. 

10. Use of Personal Information

1. Internal record keeping
2. The information collected by us through our website is used by us for various purposes to enable us to serve you better
3. We may use the information to improve our services
4. We may periodically send promotional emails or messages on the website about new developments which we think you may find interesting using the email address.
5. From time to time, we may use the information to customize the website according to your interests.
6. We may use personal information to resolve disputes that may arise with the use of our services, help promote a safe service to all the customers, measure consumer interest in our services, customize your experience, detect and protect us against error, fraud and other criminal activity, enforce our terms and conditions.
7. We identify and use your IP address to help diagnose problems with our server, and to administer our websites. Your IP address is also used to help identify you and to gather broad demographic information.
8. Non-personal Identification Information collected through automatic data collection technologies.
   1. We may automatically collect certain information about the computer or devices (including mobile devices) you use to access the Platforms, and about your use of the Services, even if you access the Platforms or use the Services without registering or logging in.
   2. Usage information: Details of your access of the Platforms and use of our Services, including traffic data, location data, logs and other communication data and the resources that you access and use on or through our Platforms.
   3. Computer and device information: Information about your computer, internet connection and mobile device, including your IP address, operating systems, platforms, browser type, other browsing information (connection, speed, connection type etc.), device type, device’s unique device identifier, mobile network information and the device’s telephone number.
   4. Stored information and files: Our applications also may access metadata and other information associated with other files stored on your mobile device uploaded or shared by you on application. This may include, for example, photographs, audio and video clips, personal contacts and address book information.
9. Payment Information: If you make payments for our paid Services or other offerings we do not collect and store payment information about you or related to you. The Platforms does not directly collect any payments or any payment related information from you. It is integrated with third party payment gateway service provider(s) which may directly collect your payment related information. To use some of our Services, such as our paid Services or to register for events, you may be required to provide credit or debit card account information to such third-party payment gateway service provider(s). By submitting your credit or debit card account information through our Platforms, you expressly consent to the sharing of your Information with third-party payment processors, and other third-party service providers (including but not limited to vendors who provide fraud detection services to us and other third parties), and you further agree to our terms and conditions such as when you use a credit or debit card to use our Services, we provide your credit or debit card account information (including card number and expiration date) to our third-party payment service providers.

All the above points will be the part of terms and conditions of Diamond Tutorials. These along with other terms and conditions given under the Terms and Conditions of Diamond Tutorials will be applicable to you and will be read along with this Privacy Policy. We respect the value of privacy of any information you provide on this portal.